Privacy policy

Privacy Policy – Impulvia

  1. Overview

This Privacy Policy explains how Impulvia (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website or make a purchase from our store hosted on Shopify.
By using our Services, you agree to this Policy.

  1. Information We Collect

We collect the following types of information:

  • Personal details: name, email address, shipping address, billing address, and phone number.

  • Payment information: securely collected by Shopify Payments or your chosen payment provider. We do not store your full credit card details.

  • Order data: product preferences, personalization details, and purchase history.

  • Device information: browser, IP address, operating system, and cookies used for analytics and performance.

  1. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your purchase or support requests.

  • Send transactional or promotional emails (only if you have subscribed).

  • Improve our website, products, and user experience.

  • Comply with legal and tax obligations within the United States.

  1. Sharing Your Information

We share your data only with trusted partners necessary to operate our store:

  • Shopify (platform provider)

  • Payment processors (Shopify Payments, PayPal, etc.)

  • Shipping carriers (for order delivery)

  • Analytics and marketing tools (such as Google Analytics)

We never sell your personal data.

  1. Data Retention

We retain your personal data only as long as necessary:

  • Order information is stored for up to 5 years to comply with legal and accounting obligations.

  • Marketing data is kept until you unsubscribe.

  • You may request deletion of your data at any time by contacting us.

  1. Your Rights

You have the right to:

  • Access the data we hold about you.

  • Request correction or deletion of your data.

  • Object to or limit the processing of your data.

  • Withdraw your consent at any time.

To exercise these rights, contact us at impulvia@gmail.com

  1. Data Processing and Storage

Since Impulvia sells and operates only within the United States, all data is processed and stored on servers located in the United States, through Shopify’s secure infrastructure.

  1. Cookies

We use cookies to improve website functionality and analytics.
You can disable cookies through your browser settings, but some features may not function properly.

  1. Security

We implement industry-standard security measures, including SSL encryption, to protect your personal data.
However, no online transmission method is 100% secure.

  1. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.

  1. Contact Us

If you have any questions about this Privacy Policy or how we process your data, contact us:
📧 impulvia@gmail.com
🏠 Châteauroux, France