Terms of Service – Impulvia
OVERVIEW
Welcome to Impulvia!
The terms “we,” “our,” and “us” refer to Impulvia. We operate this website and online store to offer you a personalized shopping experience through our products, tools, and services (collectively, the “Services”).
Our store is powered by Shopify, which allows us to provide these Services within the United States.
By accessing or purchasing from our website, you agree to these Terms of Service and our Privacy Policy.
If you do not agree, please do not use our Services.
SECTION 1 – ELIGIBILITY AND ACCOUNT
You must be of legal age in your country of residence to use our Services.
You agree to provide accurate and current information when creating an account or placing an order.
You are solely responsible for maintaining the confidentiality of your account details.
SECTION 2 – PRODUCTS
We offer personalized products such as clothing and printed items created according to your specifications.
Colors and product appearances may vary slightly depending on your device or screen settings.
Descriptions, prices, and availability may change without notice.
SECTION 3 – ORDERS (CUSTOMIZED ITEMS)
By placing an order, you make an offer to purchase.
Impulvia reserves the right to accept or reject any order for any reason. Orders are confirmed only after payment has been processed.
🧵 Customized products:
Since each item is made to order, all sales are final.
Cancellations, returns, or exchanges are not accepted except in the following cases:
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Defective or damaged product.
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Wrong item, size, or print sent by us.
To report an issue, contact impulvia@gmail.com within 7 days of receiving your order, including photos of the product.
If approved, a replacement or refund will be issued depending on the case.
SECTION 4 – PRICES AND PAYMENTS
All prices are displayed in U.S. dollars (USD).
Prices may change without notice.
You agree to provide accurate payment information and authorize Impulvia to charge the total order amount.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times vary depending on your location within the United States.
Delays may occur due to logistics or other factors beyond our control.
Once the package is handed over to the carrier, the risk of loss passes to the buyer.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this site, including text, images, designs, logos, videos, and graphics, is the property of Impulvia and is protected by international copyright and trademark laws.
You may not reproduce or use any material without our written consent.
SECTION 7 – THIRD-PARTY SERVICES
We use third-party platforms (such as Shopify, PayPal, and payment gateways) to provide our Services.
Impulvia is not responsible for the performance or data policies of these third parties.
SECTION 8 – THIRD-PARTY LINKS
Our website may include links to third-party sites.
We are not responsible for the content, purchases, or services offered on those sites.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Impulvia is powered by Shopify, but all transactions are made directly between you (the customer) and Impulvia.
Shopify is not responsible for the sale, shipment, or condition of the products you purchase.
SECTION 10 – PRIVACY POLICY
Your personal information is collected and processed in accordance with our Privacy Policy and Shopify’s Privacy Policy.
By using our Services, you consent to these policies.
SECTION 11 – USER CONTENT AND FEEDBACK
Any ideas, comments, or suggestions you submit to Impulvia may be used by us for improvement, marketing, or communication purposes without obligation to compensate you.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions in product descriptions, prices, or availability at any time, without notice.
SECTION 13 – PROHIBITED USES
You may not use our Services for any unlawful, fraudulent, or harassing purpose, or in violation of intellectual property laws.
We reserve the right to suspend or terminate access in case of non-compliance.
SECTION 14 – TERMINATION
We may suspend or terminate your access to the Services at any time for non-compliance with these Terms.
Sections such as Intellectual Property, Liability, and Dispute Resolution will continue to apply after termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
Our products and services are provided “as is” and “as available,” without warranties of any kind.
We do not guarantee that our Services will be uninterrupted or error-free.
SECTION 16 – LIMITATION OF LIABILITY
To the extent permitted by law, Impulvia shall not be liable for indirect, incidental, or consequential damages arising from the use of our Services or products, including loss of profits, data, or reputation.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Impulvia and its affiliates from any claims or expenses arising from your violation of these Terms or misuse of our Services.
SECTION 18 – GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of France and applicable international consumer protection regulations.
Any disputes will be handled in the competent courts of the seller’s country (France), unless otherwise required by law.
SECTION 19 – MODIFICATIONS
We may update these Terms at any time.
Revised versions will be posted on this page and will take effect immediately upon publication.
SECTION 20 – CONTACT INFORMATION
Impulvia
📧 impulvia@gmail.com
🏠 Châteauroux, France
📞 +33 6 24 44 79 62